{"id":8257,"date":"2025-09-26T09:33:32","date_gmt":"2025-09-26T09:33:32","guid":{"rendered":"https:\/\/toursoftuscany.it\/termos-e-condicoes\/"},"modified":"2025-12-10T10:32:28","modified_gmt":"2025-12-10T10:32:28","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/toursoftuscany.it\/pt-pt\/termos-e-condicoes\/","title":{"rendered":"Termos e condi\u00e7\u00f5es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8257\" class=\"elementor elementor-8257 elementor-4703\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d740a9 e-con-full e-flex e-con e-parent\" data-id=\"4d740a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-80732b8 e-con-full e-flex e-con e-child\" data-id=\"80732b8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa4896 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2fa4896\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Termos e condi\u00e7\u00f5es<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd3a31f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dd3a31f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-420f899 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"420f899\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Clareza e confian\u00e7a para a tua viagem.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81672e0 e-flex e-con-boxed e-con e-parent\" data-id=\"81672e0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2ed1e19 e-con-full e-flex e-con e-child\" data-id=\"2ed1e19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e433efe elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"e433efe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de cancelamento<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebf7cfd elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ebf7cfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06310ba toft_list_deco elementor-widget elementor-widget-text-editor\" data-id=\"06310ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A Forzoni Tours aplica as seguintes condi\u00e7\u00f5es de cancelamento:<\/p>\n<ul>\n<li><b>Os cancelamentos efectuados 8 dias ou mais<\/b> antes da excurs\u00e3o programada receber\u00e3o um <b>reembolso total<\/b>.<\/li>\n<li><b>Os cancelamentos efectuados entre 7 dias e 48 horas<\/b> antes da data prevista para a visita est\u00e3o sujeitos a uma <b>penaliza\u00e7\u00e3o de 50%<\/b>.<\/li>\n<li><b>Os cancelamentos efectuados nas 48 horas<\/b> que antecedem a visita programada ou a <b>n\u00e3o compar\u00eancia<\/b> est\u00e3o sujeitos a uma <b>penaliza\u00e7\u00e3o de 100%<\/b>.<\/li>\n<li><b>Bilhetes n\u00e3o reembols\u00e1veis e eventos especiais:<\/b> Se a excurs\u00e3o incluir <b>bilhetes para museus ou acesso a eventos especiais<\/b>, estes custos <b>n\u00e3o<\/b> s\u00e3o <b>reembols\u00e1veis<\/b>.<\/li>\n<li><b>Servi\u00e7os de terceiros (por exemplo, autocarros, iates, helic\u00f3pteros, ca\u00e7a \u00e0s trufas, etc.)<\/b>:\n<ul>\n<li>Se a excurs\u00e3o incluir servi\u00e7os de fornecedores externos, a pol\u00edtica de reembolso total aplica-se <b>apenas a cancelamentos efectuados com um aviso pr\u00e9vio de, pelo menos, 30 dias<\/b>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fc6385 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0fc6385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">passeios de barco e aventuras ao ar livre<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70bc3fe toft_list_deco elementor-widget elementor-widget-text-editor\" data-id=\"70bc3fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Condi\u00e7\u00f5es meteorol\u00f3gicas e mar\u00edtimas:<\/strong><br>Em caso de condi\u00e7\u00f5es meteorol\u00f3gicas ou mar\u00edtimas adversas que impe\u00e7am a navega\u00e7\u00e3o (por exemplo, mar agitado ou trovoadas previstas para a totalidade ou a maior parte do dia), a excurs\u00e3o ser\u00e1 cancelada e ser\u00e1 efectuado um reembolso total. Em alternativa, a excurs\u00e3o pode ser reagendada para o dia seguinte ou para a pr\u00f3xima data dispon\u00edvel, sujeita \u00e0 disponibilidade do cliente e do fornecedor. <\/p><p><strong>Cancelamentos de clientes:<\/strong><br>Os cancelamentos efectuados menos de 30 dias antes da data da excurs\u00e3o n\u00e3o s\u00e3o reembols\u00e1veis, incluindo em caso de mudan\u00e7a de planos ou raz\u00f5es pessoais.<\/p><p><strong>Actividades ao ar livre, Passeio de Vespa, Ciclismo, Ca\u00e7a \u00e0s trufas:<\/strong><br>Em caso de chuva forte ou de quest\u00f5es de seguran\u00e7a, o passeio ser\u00e1 reagendado ou cancelado e reembolsado na totalidade. Em caso de tempo nublado ou de chuva fraca, ser\u00e3o fornecidos imperme\u00e1veis e a atividade decorrer\u00e1 como previsto. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c741d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b7c741d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de cancelamento<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b95507 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6b95507\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc33a35 toft_list_deco elementor-widget elementor-widget-text-editor\" data-id=\"dc33a35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Pre\u00e7os baseados no tamanho do grupo:<\/strong> Todos os or\u00e7amentos e ofertas s\u00e3o calculados com base no n\u00famero de participantes no momento do pedido. Se o tamanho do grupo mudar, o pre\u00e7o total ser\u00e1 ajustado em conformidade. <\/li><li><strong>Pre\u00e7os de hot\u00e9is e alojamentos:<\/strong> As tarifas dos hot\u00e9is baseiam-se na disponibilidade e nos pre\u00e7os praticados no momento da consulta. Como a maioria dos hot\u00e9is utiliza pre\u00e7os din\u00e2micos, a tarifa final confirmada pode variar ligeiramente da cota\u00e7\u00e3o inicial. <\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ddd0d7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7ddd0d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de cancelamento para grupos (12+ participantes) e fornecedores terceiros<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-149451e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"149451e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07213a9 toft_list_deco elementor-widget elementor-widget-text-editor\" data-id=\"07213a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Para grupos com mais de <b>12 participantes<\/b>, ou quando est\u00e3o envolvidos fornecedores terceiros (por exemplo, autocarro, iate, Ferrari, bal\u00e3o de ar quente), aplica-se a seguinte pol\u00edtica:<\/p><ul><li><strong>Ap\u00f3s a confirma\u00e7\u00e3o:<\/strong> Ser\u00e1 emitida uma <strong>fatura pr\u00f3-forma<\/strong>, sendo necess\u00e1rio um <strong>dep\u00f3sito de 30%<\/strong>.<\/li><li><strong>Pagamento final:<\/strong> A fatura deve ser paga <strong>na totalidade pelo menos 30 dias antes da<\/strong> chegada do grupo.<\/li><li><strong>Cancela com mais de 30 dias de anteced\u00eancia<\/strong> da excurs\u00e3o programada: <strong>Reembolso total<\/strong>.<\/li><li><strong>Cancela entre 30 dias e 1 dia antes<\/strong> da excurs\u00e3o: <strong>Aplica uma penaliza\u00e7\u00e3o de 100%<\/strong>.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af50777 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"af50777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Reembolso da taxa do cart\u00e3o de cr\u00e9dito<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eab4510 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"eab4510\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d35778 toft_list_deco elementor-widget elementor-widget-text-editor\" data-id=\"8d35778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Em caso de reembolso ao cliente, o montante reembolsado \u00e9 o custo l\u00edquido da viagem, n\u00e3o incluindo a taxa de 4% do cart\u00e3o de cr\u00e9dito.<\/li><\/ul><p>Para quaisquer outras quest\u00f5es ou esclarecimentos sobre os nossos termos e condi\u00e7\u00f5es, n\u00e3o hesites em contactar a Forzoni Tours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Termos e condi\u00e7\u00f5es Clareza e confian\u00e7a para a tua viagem. Pol\u00edtica de cancelamento A Forzoni Tours aplica as seguintes condi\u00e7\u00f5es de cancelamento: Os cancelamentos efectuados 8 dias ou mais antes da excurs\u00e3o programada receber\u00e3o um reembolso total. Os cancelamentos efectuados entre 7 dias e 48 horas antes da data prevista para a visita est\u00e3o sujeitos [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8257","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Termos e condi\u00e7\u00f5es | Tours of Tuscany<\/title>\n<meta name=\"description\" content=\"Termos e condi\u00e7\u00f5es Clareza e confian\u00e7a para a tua viagem. 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